Leads management of home care, hospice and grief & loss services teams for achieving quality and growth strategies that are sustainable. Participates as member of senior leader team for driving organizational strategies within scope of responsibility.
Supports a patient-centered care focus. Implements and evaluates the systems of care that promote delivery of high quality, clinically-excellent, cost-effective clinical care to patients and families.
Assesses educational/training needs of clinical staff and identifies opportunities for development.
Develops and utilizes a standardized process to evaluate and evolve practice to decrease variability and improve the care and safety of patients.
Responsible for expansion and growth of each program based on approved strategies and resources.
Responsible for overseeing and maintaining CHAP accreditation status.
Provides day to day leadership to home care, hospice and grief & loss services directors.
Assists in the development of annual strategic planning, budgetary planning and marketing plans for the scope of responsibility.
Works with CEO to develop and implement strategic initiatives to ensure the sustainability of home care, hospice and grief & loss services.
Provides clinical and strategic oversight for scope.
Works with community members, organizations and external stakeholders to ensure clinical excellence and adoption of new information and innovations into practice.
Ensures compliance with governmental accrediting and licensing organizations including reimbursement and certification requirements of third-party payers.
Incorporates an evolution component to all programs, projects and initiatives and actively incorporates measurable outcomes for evaluating effectiveness, efficiency, adequacy and appropriateness of care.
Clarifies roles, responsibilities and expectations of staff.
Encourages employees to take responsibility for their decisions and actions.
Facilitates learning and growth in others.
Creates and fosters a culture that encourages quality service.
Enables others to acquire the tools and support they need to perform well.
Influences others toward a spirit of service and meaningful contributions to mission accomplishment.
Recognizes the value of collaboration and creates a strong team that fosters trust and pride.
Manages conflict in a constructive matter.
Inspires, motivates and leads others toward goal accomplishment.
Participates in operational committees and develops and maintains networks and community relationships.
Manages budget and understands financial impact to the organization.
Evaluates processes and identifies ways to reduce costs and increase productivity.
Recruits, develops and retains a high-quality workforce and maximizes the talents of each person to achieve meaningful results.
Keeps abreast of all applicable regulatory and legal guidelines.
Works with leader to develop and maintain policies and procedures, and develop, implement, and evaluate the organization’s strategic plan and process initiatives.
Demonstrates a strong knowledge of the industry and actively promotes the organization and its mission, vision and values.
Current Iowa RN license and bachelor’s degree in nursing required; MSN, MHA or MBA degree preferred
Experience with leadership or management of education, curriculum development and continuing education desirable
Demonstrates leadership in knowledge of the roles and responsibilities of all clinicians, the healthcare environment, communication and relationship management, and professionalism
Knowledge of hospice, home care and grief and loss principles and standards of practice preferred
Excellent time management, organizational skills with the ability to exercise independent judgment
Ability to develop and maintain business relationships including confident public and professional contacts
Demonstrates effective oral and written communication skills and group presentation skills
Confident and proficient working with keyboard and computer; experience with common software such as Microsoft Word, Excel and PowerPoint as needed
Must have valid driver's license, auto liability insurance and reliable transportation if driving is required
Successful completion of pre-employment physical, drug screen, 2-step TB test and background check
Internal Number: 1
EveryStep, formerly known as HCI Care Services & Visiting Nurse Services of Iowa, has been offering care and support for Iowans for many decades.
Our roots date back to 1908, when a group of nurses saw the need for public health nursing in Des Moines and founded an organization to fulfill that mission.
Since then, EveryStep has led the charge to address a wide variety of vital community health care and social service needs, offering prenatal support and home visits to new moms, assistance to immigrants and refugees, compassionate hospice and home care services, and grief and loss support.
Today, EveryStep has a strong reputation and a long history of serving vulnerable populations to help them live their best lives. Today, the non-profit’s 30 plus programs, more than 370 employees and nearly 900 volunteers offer care and support to Iowans in 47 counties.