The Executive Director oversees the hospice care program by leading the hospice team in its pursuit of continuous improvement in the quality of care that patients and their families receive before, during and after death. This individual leads in collaboration with the executive management team, department leaders, hospice physicians and staff. The Executive Director should be highly engaged in clinical improvement efforts and patient advocacy in local and state arenas.
The Executive Director assumes the accountability and responsibility for all hospice clinical services and is responsible for the overall quality of service and for organizing, integrating and directing clinical programs, staff and budget in support of the goals and commitments of ProCare Hospice of Nevada.
Assumes responsibility for the service lines, including but not limited to, nursing, social work, spiritual care, bereavement, ancillary services, volunteer services, quality improvement and compliance.
Facilitates patient care including organization and management within established conditions of participation, CHAP regulations, policies and procedures, standards of care, budgetary parameters and strategic objectives.
Assures that all business conduct is above the minimum standards required by law and will not condone any activities that achieve results through violation of the law, unethical business or patient care practices.
Evaluation of hospice services and personnel using measurable outcomes and objectives.
Collaborate with agencies or vendors for effective management of services and provision of patient care and constant monitoring of those collaborations to ensure patient satisfaction.
Implements new programs as indicated in order to meet the identified needs of the community served, improve clinical outcomes and support the continuum of patient care.
Assumes responsibility for the design of workflow procedures and office practices.
Assumes responsibility for developing and participating in performance improvement activities in accordance with organizational plans.
Establishing and maintaining effective channels of communication including integration or technology, as applicable.
Reports at least monthly to the Board on program management and ongoing goals.
Minimum of a Masters Degree in Nursing Administration, Business, Health Care Administration or other related field.
Current license in nursing to practice in the State of Nevada.
Minimum of five two years experience in the healthcare field working with management and the community.
Minimum of three years experience managing hospice program with a minimum average daily census of 150+ patients.
Extensive knowledge of the Medicare Hospice benefit, state Medicaid hospice programs, private insurance hospice programs, levels of care, Conditions of Participation, CHAP or JCAHO regulations and IPU management.
Knowledge of continuous quality improvement, leadership process knowledge and skills
An understanding of financial management, budgeting skills and a commitment to the provision of patient-centered, cost-effective care.
Ability to read, analyze and interprets business periodicals, professional journals, technical procedures or governmental regulations.
Ability to present information and respond to questions from managers, patients, referral sources and the general public.
Demonstrates an ability to supervise and direct professional and administrative personnel.
Working knowledge of the LCD guidelines for hospice (NGS preferable)
Must have reliable transportation and maintain auto insurance.
Successful completion of background check pursuant to NRS 449.188 and NRS 179A.100
Read, speak, write and understand the English language
Must be able to handle frequent interruptions, problem solve and have excellent follow through skills.
Must be able to cope with emotionally charged situations encompassing patients, families and other caregivers.
Internal Number: 0001
About ProCare Hospice of Nevada
We are a family owned and operated hospice operating in Clark and Nye Counties, Nevada. We are committed to the philosophy of compassion, comfort, support and dignity. Hospice believes that the quality at the end of life is as important as the length of it. We provide professional and ethical care to patients with a life-limiting illness or poor prognosis as well as provide on-going support and education to families and caregivers. Our staff is dedicated to educating the community about the benefits of hospice care. We strive to provide the most comforting end-of-life experience possible by valuing each patient as an individual.