Located in the beautiful mountains of Western North Carolina

• Answer telephone in a professional and courteous manner, take messages; direct calls to appropriate staff members.
• Proactively process and track interim orders, POCs, F2F to include logging in HCHB when faxed and received back signed from physician to ensure timely claim release.
• Receive and check in patient consents for care (Notify and Follow-up with clinical staff members as appropriate under the direction of PCS as appropriate.
• Assist with clerical aspects of discharged patient record audits (Notify and Follow-up with clinical staff members as appropriate under the direction of PCS as appropriate.
• Fax medication interactions, discharge summaries, and lab reports to physician offices.
• Scan and attach paper documents into HCHB to maintain clinical record.
• Establish, coordinate, and maintain office procedures, and manage office equipment as directed.
• Review OASIS transmission reports/notify director of rejected OASIS for correction
• Demonstrate proactive responsibility for A/R aging and/or other billing issues with CBO.
• Respond to batch verification report issues to assure timely claim drops by CBO
• Prepare and track records for ADR responses under the supervision of Director.
• Record agency invoices in timely manner for BasWare program.

• High school graduate or equivalent required
• One-year medical office experience preferred.