The LPN demonstrates unit/department specific competencies, and competency in caring for adult and geriatric residents. Patients receiving care in the acute care or community living center (CLC) are being treated for any number of medical and psychological conditions. Given the nature of their disease process patients may express intent to harm either themselves or others (suicidal or homicidal ideations) or exhibit behaviors that place the patient at risk for harm or elopement. Explains procedures to residents, using language which they understand and displaying consideration of individual resident needs. Ensures that the physical and emotional environment is consistent with the vision for resident-centered care. Maintains self-control and responds consistently to the requirements of the work situation. Maintains a positive attitude in accepting temporary reassignment to meet patient care needs. Responds to residents calls for assistance promptly and interacts with the resident in a tactful, courteous manner, making customer service the focus of all interactions. Communicates respectfully and works effectively with administrative staff, the health care team, unit staff, residents, and visitors. Provides emotional support to residents, and families/significant others to assist them in adjusting to changes brought about by illness or change in health status. Establishes constructive relationship with individual residents to elicit feelings and attitudes and to promote positive relationships, communication and socialization skills. Hospice/Palliative care needs are supported as needed based on resident self-determination. Fosters an environment of respect for individual resident and family/significant other rights to privacy and dignity in all aspects of care delivery. Serves as Veteran's/family/significant others' advocate. Effectively incorporates knowledge and understanding of established customer service standards in all interactions with residents, family members/significant others and/or internal/external customers. Demonstrates knowledge and skills necessary for concentrated effort and self-direction in carrying out the most complex practical nursing assignments, including assignments for, long-term, short-term rehabilitation, respite, hospice/palliative care, and psychiatric residents requiring skilled nursing care. Demonstrates ability to use judgment in selecting the most appropriate application of procedures and guidelines, varying the order and sequence of assigned procedures based on the resident's condition. Completed work needs only a general review by a RN for technical soundness, appropriateness and conformity with policy and nursing assignments. Work Schedule: Schedule will vary based on the current vacancy being filled. Specific work schedule will be discussed during the interview process. Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.