Hospice & Palliative Care Program Director - Interim
Relocation Bonus Offered
This position is responsible for providing exceptional patient- and family-centered care and service excellence through strong and compassionate interdisciplinary clinical leadership and management of the end-of-life programs of the University of Vermont Health Network Home Health & Hospice including Hospice, Palliative Care, McClure Miller Respite House, and the Madison Deane Education Fund. This position will focus growing our services while providing the highest standard of care and interdisciplinary practice. The program director will exemplify the philosophy of hospice and end-of-life care and engage our partners to achieve these goals. The program director must comply with all state and federal regulations.
Bachelor’s Degree in Nursing preferred.
Other disciplines considered based on end-of-life care experience plus a master's degree
Current or eligible Vermont RN License or other relevant license based on professional discipline
Broad and in-depth clinical and hospice interdisciplinary knowledge and skills relevant to the hospice and palliative care services of the UVMHN Home Health & Hospice
Excellent understanding of overall goals and specific departmental objectives of the UVMHN Home Health & Hospice, as well as organizational/departmental operating systems
Excellent program planning/evaluation, organizational, administrative, budget and human resource management skills
Ability to develop and value the interdisciplinary team by actions and communications to foster quality patient- and family-centered care while honoring the uniqueness of each hospice team member and discipline
Operational responsibility for all end-of-life care programs and services to include planning, implementing, administering, coordinating, monitoring, and evaluating all functions and services of the end-of-life programs, including operating policies, procedures, program growth and systems
Functional and administrative supervision, direct and indirect, of approximately all departmental staff members and volunteers
In conjunction with the Vice President of Clinical services develop and modify EOL program, services and operating systems in accordance with agency goals and resources, as well as community needs and changing professional standards
Interview and hire staff in sufficient number and skill to meet the care needs of the clients, oversees onboarding including orientation for new staff
Evaluate job performance of direct reports and oversees job performance of all hospice staff and volunteers
Work with the education staff and medical providers, plan and conduct/coordinate a variety of ongoing staff development programs to enhance technical competency and team effectiveness
In conjunction with the Vice President of Clinical Services, develop and administer the EOL Programs operating budgets
Actively coordinate and/or carry out various quality assurance functions to adequately monitor the services provided within the department
Assure department’s compliance with all state and federal regulations and conditions of participation including clinical documentation and billing compliance
Assist as needed in case management of select unusual or difficult cases, including admissions assessments and case plan development, patient visits, coordination of patient services with physicians and other community health and human services agencies and organizations
Serve as principal program liaison to provide community education regarding EOL Programs of the UVMHN Home Health & Hospice
Collaborate with the VNA’s of Vermont members and organizations in developing and improving statewide services
Develop relationships with referral sources (physicians, Nursing Homes, UVM Network) to maximize hospice and palliative care utilization and keep abreast of best practices
Plan and administer/oversee appropriate departmental clinical and administrative record keeping and reporting systems, both manual and computerized in order to plan, coordinate and evaluate programs/projects/activities/systems, investigate and resolve problems, exchange information
Serve on organization’s committees
Five or more years of relevant clinical experience in addition to five or more years of management experience, or a combination of education and experience from which comparable knowledge and skills are acquired
Demonstrated leadership skills and experience with a proven track record for end-of-life care growth and service excellence.
Employer will assist with relocation costs.
Internal Number: 33170
About The University of Vermont Health Network Home Health & Hospice
The Visiting Nurse Association of Chittenden and Grand Isle Counties is a 110-year-old nonprofit home health agency in Vermont. We care for 5000 people and families each year. Our programs span a lifetime -- from prenatal care to care for young families to rehabilitation, long-term care, adult day services and end-of-life care. The VNA provides care one person, one family at a time. With support from our neighbors, the VNA provides medically necessary home and community-based care to individuals and families regardless of their ability to pay. In just the past year, the VNA provided over $1.7 million in charitable care to our neighbors in need.