OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans? The Registered Nurse in Primary Care is an RN whose primary role is that of a care Manager and Patient Aligned Care Team (PACT) leader. The PACT RN responsibilities include: Clinical leader for the Primary Care PACT team Acts as a principal point of contact for patient access to the primary care team The PACT RN coordinates care during transitions by collaborating with multidisciplinary services, both internal and external to the VA, linking the patient with services, resources, and opportunities based on needs. The PACT RN uses motivational interviewing to guide patients to establish goals. Identifies high risk populations/chronic disease states, performing scheduled clinic visits to identify educational needs, provide coaching and support of self-management, prevention, and wellness and make referrals such as Home Based Primary Care (HBPC), Home Telehealth, Palliative Care, Hospice, etc., as appropriate. The PACT RN collaborates with key members of expanded team, such as Behavioral Health, MOVE Coordinator, Women's Health, and others, as necessary. The PACT RN places orders according to protocols, triage/assess walk-in visits, perform telephone visits as part of discharge follow-up, coordinates care such as procedures, labs, teaching, visits, transitions, and other needs. Work Schedule: 7:45 a.m. - 4:15 p.m. Monday through Friday Financial Disclosure Report: Not required. Physical Requirements: The population of male and female Veterans served ranges from the adult, age 18, to the elderly adult, age 65 and over. This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position requires potentially long periods of continued walking, standing, stooping, sitting, bending, pulling, and pushing. Transferring patients and objects may be required. The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations or operative/invasive procedures. The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.