Responsible for patient education included but not limited to 1:1 teaching, preoperative classes, developing and utilization of regional teaching materials and implementing and monitoring the family "coach" program.
Develop and implement, in conjunction with marketing, a community outreach program for orthopedics that includes but not limited to health fairs, physician lunch-ins, local community events, education events, speaking engagements.
Utilizes and monitors a data tracking system for orthopedic outcomes through the care continuum such as patient satisfaction, surgical data, patient outcomes, and identifying areas that require improvement, in order to provide key statistics and outcomes at governance meetings.
Manage, monitor and assess current quality metrics required by national organizations and evidence-based practice for optimal clinical outcomes.
Facilitates Orthopedic Governance meetings with surgeons and multidisciplinary team members.
Works with Regional Orthopedic team on developing and reviewing orthopedic policies and procedures.
Works closely with marketing to develop patient education materials, community outreach material to help inform the community and increase market share.
Develops, facilitates, and monitors selected performance metrics and ensures compliance with all activities required to achieve and maintain a Disease-Specific Certifications with The Joint Commission.
Conducts daily rounds on in-patients with physicians to ensure desired patient outcomes. Coordinates care issues with the surgeon and other members of the interdisciplinary team.
Works closely with Case Management concerning post-op discharge planning and decreasing length of stay.
Works in partnership with nursing to develop strategies to improve HCAHPS scores to meet or exceed the organizations’ established goals.
Works in conjunction with clinical educators and nursing staff to ensure competency and understanding the needs of the orthopedic patient.
Acts as a resource to patient care staff of the Orthopedic inpatient unit.
Ensures physician satisfaction by monitoring their needs, developing relationships and following through with problem resolution, recognition and performance improvement, including regular visits with surgeons' office staff if needed.
Facilitates working with other campuses, regional team and finance to prepare and implement Bundled Payments according to Medicare guidelines.
Strives for evidenced based practice and demonstrates critical thinking skills to ensure optimal, safe outcomes
KNOWLEDGE AND SKILLS REQUIRED:
Must possess Excellent communication skills and the ability to be flexible and function in a stressful, fast changing environment.
Must possess advanced knowledge in the specialty of Orthopedics and Orthopedic Nursing.
Proficiency in MS Word, Excel, Outlook & Power Point preferred.
Skilled in providing age-appropriate education.
Professional and leadership skills, ability to interact appropriately with patients, families, treatment team and physicians in regard to care management interventions and illness adjustment issues.
2 or more years’ experience in the acute care orthopedic setting.
Must possess a current Florida Registered Nursing License.
Current BLS certification.
The Regional Orthopedic Navigator is responsible for the overall coordination and implementation of the hospital’s Total Joint Replacement Program, Spine Program (as applicable per site). The Navigator will be guiding the orthopedic patient and their family through Florida Hospital’s Orthopedic Program, from preoperative education through the continuum of care. This individual will have the ability to interact with patients and their families, physicians, their care partners, as well as several key hospital departments including surgery, rehabilitation and occupational therapy, nursing, case management, marketing, home health and others involved in the care of the patient. Regularly collects data through chart review and computer generated reports. Presents data and reports to Orthopedic Governance Committee and other leadership groups as directed. Develops, facilitates, and monitors selected performance metrics and ensures compliance with all activities required to achieve and maintain a Disease-Specific Certifications with The Joint Commission. Works closely with orthopedic surgeons to assist with data collection and community outreach. Regularly works in collaboration with the Regional Orthopedic team.
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