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Position Summary: The Pharmaceutical Resource Clinic Assistant is responsible for assisting the Pharmaceutical Resource Clinic Providers and Diabetes Educators, a Registered Nurse, Dietician or Pharmacist, with clinic duties to include, but not limited to, greeting the patient, entering data in the electronic medical record, field phone calls, scheduling patient appointments, patient registrations, billing, collecting co-pay/co-insurance, medication/device coverage assistance (prior authorization), Home INR service, finger stick blood test and ad-hoc projects. This is a staff level position working under supervision of Pharmaceutical Resource Clinic Providers. Work situations are of a routine nature and require a service-oriented individual, with good organization, attention to detail, discretion, and good judgment. Internal contacts include other staff, other departments, patients, families, and physicians. External customers include laboratories, pharmacies, hospitals, adult family home, skilled nursing facility and home health agencies.
Minimum Requirements: 1 or 2 years clerical and/or receptionist experience in a medical setting Health care experience such as Health Care Assistant, Medical Assistant or Level A Pharmacy Assistant desirable
Education/Licenses/Certifications: Vocational coursework completion or 2 year college level education; and/or additional years of experience in lieu of education
MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.
MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.
Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washingt...on — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.
Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.