Career Center

The Clinic Practice Manager (CPM) provides leadership/management of interdisciplinary patient care services within a Primary Care setting. The CPM along with a Nurse Manager and Supervisory Advanced Medical Support Assistant will be responsible for the daily operations of the group and the first-line supervisor for physicians, nurse practitioners, and physician assistants within the group. The CPM is a member of the Primary Care Clinical Board and responsible for clinical leadership duties. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing. OR The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6) OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing. Nurse practitioners must be licensed or otherwise recognized as a nurse practitioner in a State, possess a master's degree from a program accredited by the NLNAC or CCNE, and maintain full and current certification as a nurse practitioner from the American Nurses Association or another nationally recognized certifying body. [The certification must be in the specialty to which the individual is being appointed or selected.] Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Preferred Experience: At least one year of Internal and/or Family Medicine experience; 1-3 years of previous supervisory/managerial experience leading/managing multidisciplinary health care professionals in a hospital or large clinic environment. Grade Determinations: The following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade: Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of nursing practice/experience; OR an ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 1-2 years of nursing practice/experience; OR a BSN with approximately 1-2 years of nursing practice/experience; OR a Master's degree in nursing (MSN) or related field with a BSN and no additional nursing practice/experience. Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 years of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 years of nursing practice/experience; OR a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required. Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 years of nursing practice/experience; OR a Doctoral degree and approximately 2-3 years of nursing practice/experience. Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office. Physical Requirements: Moderate carrying and lifting (15-44 pounds); Straight pulling and pushing (0.5 hours); Reaching above shoulder; Use of fingers; Both hands required; Walking (4 hours); Standing (4 hours); Kneeling (0.5 hours); Ability for rapid mental and muscular coordination simultaneously; Depth perception; Ability to distinguish basic colors; Hearing (aid may be permitted); Mental and emotional stability. Environmental Factors: Working closely with others. ["The duties and responsibilities of the Clinic Practice Manager include but are not limited to the following: Practices within the Primary Care Division and provides leadership and guidance across the Division. Demonstrates a high level of flexibility and commitment to meet the needs of a complex evolving patient care system, and act as a change agent within the Primary Care Group Practice. Holds clinic providers accountable for performance in quality patient care and achievement of productivity targets. Serves as a member of the Primary Care Clinical Board, which will be the Clinical Leadership Group of the Primary Care Division. Promotes an environment conducive to cooperation and integration of clinical and administrative roles leading to high productivity, customer and staff satisfaction developing strong communication channels within programs and across internal and external programs and product lines. Remains attentive to the concerns and needs of staff members and promotes staff education and professional development. Skillful in current labor relation practices and laws and the concepts of AFGE Union partnership. Promotes equal employment opportunity practices and positive labor relations. Responsible for all supervisory duties including annual performance evaluations and addressing all performance and conduct issues in a timely manner, following VA regulations. Responsible for the time and attendance of all providers working in the practice including leave planning, so that the clinic is adequately staffed during any time of operation. Responsible for maintaining appropriate staffing levels for the assigned Group Practice. Regularly attends Patient Aligned Care Team (PACT) meetings, ensuring teams meet consistently and focus on addressing population health. Participates regularly in updating and optimizing the clinic provider schedule matrices, ensuring maximum productivity and appropriate administrative time. Holds all subordinates accountable to all Primary Care Division and organizational and corporate policies and expectations. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, annual performance bonus, regular salary increases\nPaid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)\nRetirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA\nInsurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)\nLicensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday-Friday with varying hours between 7:00 am to 5:30 pm\nCompressed/Flexible: No\nTelework: Not available Virtual: This is not a virtual position.\nRelocation/Recruitment Incentives: A Recruitment or Relocation Incentive may be approved for a highly qualified candidate.\nEducation Debt Reduction Program (Student Loan Repayment): EDRP has been authorized for this position. After a selection is made, the local EDRP coordinator will provide further details. Program eligibility and award amount is determined by the VHA Education Loan Repayment Services office.\nPermanent Change of Station (PCS): Not authorized.\nFinancial Disclosure Report: Not required This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Learn more"]