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Duke Homecare & Hospice Duke Homecare & Hospice offers hospice, home health and infusion services as well as serves as the home for the Duke Caregiver Support Program. Our Hospice team works closely with a patient's physician to provide comprehensive, individualized care in the comfort their home or at our inpatient hospice facility located in Durham. Our team of nurses, therapists, social workers, counselors, and chaplains help patients and their families manage advanced medical conditions. Duke Home Health provides services in a patient's home that include skilled nursing, physical therapy, occupational therapy, speech therapy, social service, home health aides, and pain and wound management. Our infusion team comes to a patient's home to administer intravenous medications, including antibiotics and chemotherapy, to children and adults. Our nurses, pharmacists, dietitians, and patient services coordinators work under the direction of a patient's doctor to monitor needs and treatment.

Work Location: Duke HomeCare & Hospice - Durham, NC

 

Working Hours:

• Monday-Friday
• 8:30 am - 5:00 pm
• On-call once per week

 

General Description of the Job Class

The clinical coordinator of the medicine division is a key leadership position with many challenging responsibilities. Listed below are several of the major responsibilities:

• Clinical leadership for the Department of Pharmacy
• Oversight for scheduling of medicine division pharmacists and techs
• Responsible for Performance Partnership System for medicine division pharmacists
• Leads staff development projects (design, implementation, measuring impact)
• Assists in planning, design, implementation, and demonstrates the value of pharmacy services
• Recruits excellent new employees for the division and department
• Provides on-call support for the division
• Oversees and evaluates the intervention program data
• Maintains outstanding skills as a clinical pharmacy practitioner
• Participates with student and resident education
• Provides educational lectures (Duke, State/Local, National)
• Coordinates and schedules the divisional staff meetings
• Works with peers to achieve division and departmental goals
• Takes responsibility for personal and professional growth
• Maintains familiarity with all departmental programs and works as an integral part of the pharmacy team.

 

Job Summary

• As a member of the pharmacy leadership team, the Clinical Coordinator will supervise the clinical pharmacists and lead daily clinical operations under the supervision of the Assistant Director for Duke Home Infusion.  This coordinator has varied responsibilities, some of which are denoted below.

 

Major Job Responsibilities

• Management of all aspects of day to day clinical patient care services including staff scheduling, safety monitoring and technology oversight to ensure timely and accurate delivery of medications to our patients
• Responsible for the supervision, scheduling, and training needs of the clinical team pharmacists getting staff pharmacists trained and actively involved in patient care activities
• Serves as a drug information resource for patients, health care providers, and staff pharmacists
• Responds to deficiencies in patient care coverage to improve overall performance and patient outcomes
• Performs activities necessary around regulatory audits such as those from third party payers and internal chart audits necessary for regulatory compliance
• Assists in handling questions, concerns, or needs from inter- and intra-department staff related to mutual patient care needs
• Ensures physician and other health care provider satisfaction with pharmacy services provided
• Ensures that division services and practices are in line with established policies and procedures, and assess compliance with regulatory requirements (e.g.-TJC, BOP, DEA, USP), and best practice recommendations (e.g.-ISMP)
• Handles Human Resources relevant matters, including, recruiting, promotion, retention and discipline of the clinical staff pharmacists
• Takes responsibility for personal and professional growth
• Evaluates and assesses workflow and adjusts based on division needs and workload
• Works collaboratively with nursing staff, peers, and other healthcare professionals to achieve division, departmental, and institutional goals
• Coordinates division staff meetings, and ensures timely dissemination of information to staff through multiple avenues
• Represents and supports the pharmacy department's commitment to excellence through active participation on intra- and interdepartmental committees and teams as required to include P&T Committee
• Engages in educational activities, such as precepting of students and residents, and providing in-services and/or continuing education programs to pharmacy staff, nursing, or other health care professionals as needed
• Performs other needs as directed by the Assistant Director and Director for the Home Infusion program
• Perform other related duties incidental to the work described herein.

 

Qualifications at this Level

• Education:
  • Doctor of Pharmacy Degree OR BS Pharmacy Degree required
• Experience:
  • 2 years of pharmacy practice experience required
  • 3 + years of clinical practice experience preferred
  • Managerial/supervisor experience preferred
  • Home Infusion experience preferred
• Degrees, Licensure, and/or Certification:              
  • Licensed Pharmacist or eligible to practice pharmacy in North Carolina required
  • Certification in Basic Life Support (BLS). Eligible for CPP certification preferred
• Knowledge, Skills, and Abilities:  preferred
  • Ability to problem solve and supervise technical and other support staff. Ability to direct and lead a team performing oversight functions, including time and attendance and other supervisory functions. 
  • Good organizational and time-management skills.
  • Excellent verbal and written communication skills. Professional behavior and conduct at all times.
  • Active participation and membership in professional societies and organizations is desirable.

 

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

 

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

 

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