Career Center

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)

There's an energy and excitement here, a shared mission to improve the lives of others as well as our own. Nursing here isn't for everybody. Instead of seeing a handful of patients each day, your work may affect millions for years to come. 

The primary role of the Senior Infusion RN is to provide clinical care and education to patients receiving a wide range of parenteral medications dispensed from Optum Infusion Pharmacy (the “Company”). The most common route of administration is intravenous, however medications may also be given via subcutaneous infusion or injection, intramuscular injection, or intraspinal (intrathecal and epidural) infusion. Service delivery takes place in patient homes and also in ambulatory infusion suites, where available. All infusion services and medication delivery is provided in accordance with OIP service policies, procedures and therapy-specific protocols, and based on comprehensive orders received from a physician or licensed practitioner. The Senior Infusion RN also fills an integral role in the clinical operations of the organization, working collaboratively with the multi-disciplinary team needed to prepare, deliver and seek reimbursement for the infusion therapy that is safe and effectively administered to each patient. Additional duties that may be provided by the Senior Infusion RN include staff training and orientation; medical record and process auditing; plan of treatment oversight; and completion of nursing supervisory visits.

Primary Responsibilities:

• Establish and maintain positive clinical rapport with patients and their families, working closely with them in the provision of infusion therapy, education related to self-care and self-administration, and clinical monitoring of patient response to therapy
• Assess patient appropriateness for home infusion therapy, including safety of the home environment, availability of caregiver support, and willingness of patient and/or caregivers to become as independent in therapy administration and monitoring of response to therapy as possible
• Obtain and document patient’s medical history at the start of care and ongoing, particularly as related to the diagnosis being treated with the prescribed infusion therapy
• Complete all required clinical documentation thoroughly and timely, including nursing plans of care (POC), plans of treatment (POT), visit notes, clinical summaries, medication profiles, discharge summaries and any updates provided to members of the patient’s care team, as well as obtaining patient and/or caregiver signatures on relevant consents and required forms
• Obtain and document patient’s medical history at the start of care and ongoing, particularly as related to the diagnosis being treated with the prescribed infusion therapy
• Complete all required clinical documentation thoroughly and timely, including nursing plans of care (POC), plans of treatment (POT)/485’s, supplemental physician orders, visit notes, clinical summaries, medication profiles, discharge summaries and any updates provided to members of the patient’s care team, as well as obtaining patient and/or caregiver signatures on relevant consents and required forms
• Participate in case conferences as needed to comprehensively plan patient care with the multi-disciplinary care team
• Provide comprehensive skilled care to patients of varying ages and medical conditions, as outlined in the plan of care and in accordance with physician orders and the plan of treatment
• Establish, secure and maintain vascular access devices as prescribed, including (but not limited to) peripheral IV (PIV) placement, PICC and tunneled central venous catheter dressing changes, and implanted port access
• Administer medications as prescribed, performing clinical assessments in accordance with the Company’s policies, procedures and protocols, which may include frequent vital sign monitoring, management of acute infusion reactions, monitoring of side effects, and procurement of laboratory specimens as well as reporting of patient status as it relates to other concomitant medical conditions
• Communicate observations of patient response to therapy and overall physical assessment/condition with members of the care team in a timely manner, which may include the nursing supervisor, dispensing pharmacist, registered dietitian, and licensed prescriber, among others 
• Establish collaborative relationships with home health agencies (HHAs) delivering services on behalf of/or in conjunction with the Company, providing agency education and support as requested by the nursing supervisor
• Maintain a comprehensive knowledge base of infusion therapies administered in the home and ambulatory infusion center, utilizing Company policies, procedures and protocols in addition to all available training resources to ensure understanding of each therapy before initiating treatment
• Maintain current nursing licensure in all states in which patients are serviced, as required by the respective State Boards of Nursing and/or Department of Health
• Comply with all State and Federal regulations and laws, including employee health and safety protections mandated by the Occupational Safety and Health Administration (OSHA), patient privacy and data security required by the Health Insurance Portability and Accountability Act (HIPAA), as well as all home infusion standards of practice
• Complete all training as required upon hire and annually per policy, including cardiopulmonary resuscitation (CPR) certification
• Serve as a professional representative of the Company when meeting with and/or providing education to external customers, payers and referral sources
• Participate in staff orientation and training, serving as a clinical educator and resource in collaboration with the Director of Nursing
• Conduct supervisory nursing visits, documenting nurse competency and providing educational reinforcement/ongoing assessment as needed
• Participate in completion and tracking of timely signed receipt of physician orders (Plan of Treatment and Supplemental Orders)
• Participate in medical record and other performance-improvement related audits as assigned by DON or Branch leadership
• May be required to work any day or shift as needed to accommodate patient schedules, including participation in the after-hours on-call schedule
• May be required to transport, lift or carry equipment and supplies into patient homes
• May drive personal/rental vehicle (per travel policy) in the completion of job duties, including (but not limited to) travel to patient homes, area hospitals, physician offices, home health agency offices, and the Company’s Ambulatory Infusion Suite (AIS)
• Other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Active and unrestricted licensure as a Registered Nurse (RN) in the state(s) of practice and others 
• 2+ years of direct patient care experience working as an RN in a home infusion or ambulatory infusion care setting
• Experience utilizing effective teaching, organizational and critical thinking skills
• Experience utilizing effective interpersonal communications, both written and verbal
• Knowledge of and experience with Microsoft Office and electronic medical records (EMR) programs
• Knowledge of the Infusion Nursing Society (INS) standards of practice, policies and procedures
• Willing and able to work with an interdisciplinary team of professionals including pharmacists and technicians, physicians and other licensed prescribers, registered dietitians, home health agencies (HHAs), sales representatives, and others as needed to provide comprehensive care and support of patients and caregivers
• Willing and able to work independently in home or alternate-site settings
• Willing and able to assume a flexible work schedule
• Willing and able to meet attendance, overtime, after-hours on-call, and other reliability requirements of the position
• Access to reliable transportation that will enable travel to customer and/or patient sites
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualification:

• Knowledgeable of HIPAA patient privacy and data security requirements, OSHA employee protection regulations, and The ACHC’s accreditation standards for home health and home infusion pharmacy (and other relevant accrediting organizations, as applicable)

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

California Residents Only: The hourly range for California residents is $32.60 to $63.99. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.