Career Center

The Manager (RN) of Case Management oversees, coordinates and monitors all Case Management team clinical and nonclinical team activities to facilitate integrated proactive utilization management.

Responsibilities:

* Complies with the county, state and federal regulations as it pertains to the Case Management Department. Oversees staff activities to ensure compliance with regulatory and accrediting standards.

* Effectively provides ongoing information to Physician Advisor and Medical Director regarding appropriate leveling, guideline usage, physician issues, problem-solving and variation analysis.

* Coordinates and facilitates multiple resources, internal and external, into a unique and single approach to care coordination for each patient assigned case management services.

* Identifies and implements processes that support efficient patient through put across the Health care continuum resulting in optimal clinical outcomes, appropriate use of resources appropriate reimbursement.

* Maintains current knowledge in the field through the review of literature and develops processes and protocols to facilitate use of that information as appropriate with staff. Conducts Quality Metrics and Data Review Analysis.

* Maintains professional relationships with provider community and internal and external customers while identifying opportunities for improvement.

* Manages and evaluates team members in the performance of various case management activities. Works to ensure adequate staffing and service levels, develops processes and protocols to ensure appropriate departmental function.

* Conducts regular monthly staff meetings, assists with selection, orientation and mentoring of new team members, assists team members in improving skills, creativity and problem solving.

* Conducts performance evaluations in a timely manner, provides coaching, counseling and employee development. Recognizes exceptional employee performance, completes quality audit reviews for all Case Management staff.

* Maintains customer satisfaction by implementing and monitoring staff productivity and performance indicators and performs all other duties as assigned.

Qualifications/Requirements:

Experience: Minimum of 5 (five) years of hospital experience, case manager or leadership role preferred.

Education: Graduate of an accredited BSN nursing program.

Licenses / Certifications: Current NYS Nursing license, Case Management Certification preferred.

We offer a comprehensive compensation and benefits package which includes:

* Health Insurance

* Dental

* Vision

* 401K or 403B

* Flexible Saving Account

* Paid Time Off

* Holidays

* Tuition Reimbursement

About Us:

Bon Secours Community Hospital

For nearly a century, Bon Secours Community Hospital in Port Jervis, NY, has served the residents of western Orange County, NY, Pike County, PA, and northern Sussex County, NJ, as the area's premier healthcare provider. The hospital serves its community with 122 beds for acute care and medical-surgical services, a 24-hour emergency department, long-term care and rehabilitation, a dedicated bariatric surgery unit, behavioral health, and outpatient services.

Benefits: