Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.
Let's talk about meaningful work, an important role and a career move that can transform your future. At WellMed, a part of OptumCare and the growing UnitedHealth Group family of businesses, we focus on prevention and the complete coordination of care for our patients. Join us and you'll be part of a team dedicated to patient-centered, safe and effective health care. Your skills and talents will make an important impact on our patients while you open doors for yourself that simply do not exist in any other organization.
WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.
Job Summary:
To provide a variety of patient care activities supporting the needs of the Supportive Care Program in both office duties/clerical, as well as clinical duties as necessary.
Essential Job Functions
- Performs all nursing duties within the scope of a Licensed Vocational Nurse or Licensed Practical Nurse as required by state of employment (procedures, injections, EKGs, phlebotomy).
- Records patient care documentation in the medical record accurately and timely.
- Reviews the patient record, chart, reports (including laboratory and x-ray), and other pertinent information for each patient prior to being seen by the provider and reports relevant information to the provider 100% of the time.
- Coordinates patient care as directed by physician, company standards and policies.
- Organized and accurate processing of appropriate documents.
- Respects patient confidentiality.
- Organizes house-call bags and maintains equipment, responsible for ordering equipment as necessary.
- Maintains all required certifications.
- Answers phones and schedules appointments based on best geographic locations to minimize drive time between patients.
- Schedule family meetings when appropriate.
- Responsible for note taking during Interdisciplinary Team Meeting.
- Responsible for ensuring proper communication between PCP and Supportive Care Team.
- Triages patient phone calls to the appropriate destination, ensuring that urgent calls are expedited to the provider.
- Readies patient chart for each provider’s daily visits:
- Map on front of the chart
- Charts updated with labs, data, consult notes, hospital records, etc.
- Consents in chart when appropriate
- Medical records management.
- Participates in Marketing events.
- Performing a medical house call if necessary.
- Collect any samples from the home visits (labs) and ensure proper labeling/dissemination.
- Keep provider mileage logs and reimbursements.
- Obtain and track referrals.
- Fulfill medication refill requests.
- Performs all other related duties as assigned.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Minimum Required Education, Experience & Skills
- High school graduate or GED equivalent required.
- Current unrestricted Licensed Vocational Nurse or Licensed Practical Nurse in applicable state of employment required.
- Current BLS certification or must obtain certification within 30 days of employment hire date.
- 3 or more years of related LVN or LPN clinical experience required.
- Must have reliable transportation for daily travel to various locations as assigned.
- Must have a valid drivers license within the state of work.
- Computer literacy required.
- Knowledge of medical terminology required.
- Knowledge of ICD-9 and CPT coding required.
- Accurate documentation required.
- Perform procedures, injections and phlebotomy required.
- Ability to maintain quality control standards required.
- Ability to react calmly and effectively in emergency situations required.
- Ability to follow procedures and rules required.
- Knowledge of medical office procedures required.
- Ability to sort and file materials correctly by alphabetic or numeric systems required.
- Ability to establish and maintain effective working relationships with patients, employees, and the public.
- Good communication and customer service skills required.
Preferred Education, Experience & Skills
- Minimum of 3 + years of LVN or LPN experience in a medical, home or hospice setting preferred.
- Knowledge/experience in hospice, palliative care, chronic care and end-of-life patient management.
Physical & Mental Requirements
- Ability to lift up to 100 pounds.
- Ability to push or pull heavy objects using up to 300 pounds of force.
- Ability to stand for extended periods of time.
- Ability to use fine motor skills to operate equipment and/or machinery.
- Ability to receive and comprehend instructions verbally and/or in writing.
- Ability to use logical reasoning for simple and complex problem solving.
- Occasionally requires exposure to communicable diseases or bodily fluids.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.