Career Center

You.

You bring your body, mind, heart and spirit to your work as a Care Management Coordinator.

You know how to move fast. You know how to stay organized. You know how to have fun.

Youâ™re generous with your compassion, your partnerships and especially your voice, because your opinion matters.

Youâ™re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.

Us.

As a Care Management Coordinator with us, you will have the opportunity to provide administrative support to our Care Management department.

Lutheran Medical Center is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 249-bed community-based hospital provides comprehensive, specialty care to the poor, the vulnerable, our communities and each other. Dating back to 1905, we are proud of the rich history and inspiring mission our hospital has embodied for over 110 years.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weâ™ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.

We.

Together weâ™ll align mission and careers, values and workplace. Weâ™ll encourage joy and take pride in our integrity.

Weâ™ll laugh at each otherâ™s jokes (even the bad ones). Weâ™ll hello and high five. Weâ™ll celebrate milestones and acknowledge the value of spirituality in healing.

Weâ™re proud of what we know, which includes how much there is to learn.

Your day.

As a Care Management Coordinator you need to know how to:

·        Serve as the administrative support person for the department by retrieving phone messages, collecting and distributing mail, ordering and maintaining office supplies, organizing meetings and recording minutes and maintaining resource lists. Schedule the department coverage. Take minutes at department meetings.

·        Serve as the liaison between outside organizations including Payers, Physicians, home care agencies, Skilled Nursing Facilities, the Case Management department, families and other customers of the department. Document confirmation of post-acute care or other arrangements. Update and provide CM Coordinator with HC agency changes, SNF and/or transportation changes. Communicate to and educate patients regarding Home Care agency and visit expectations. Ensure agencies and facilities receive appropriate information to provide for smooth care transitions.

·        Support case management operations by collecting and then faxing relevant patient information, benefits resources/contacts, and orders. Organize patient information to ensure patients receive timely home health care services. Maintain record of all post â“ acute care arrangements made. Keep resource files up to date and enter new resources as acquired. Maintain appropriate communication with Revenue Service Center, Allscripts Software and other departments/ providers to facilitate the continuity of care.

·        Maintain appropriate chart documentation. Maintain â˜Patient Choiceâ™ Letters. Ensure MD orders are complete and signed. Maintain the department database, web page and department lists. Update forms as needed. Assist with management of data and statistics within the department.

·        Assist in care and maintenance of department equipment and supplies. Maintain clean unit, work space, and patientâ™s environment. Participate in quality initiatives, including patient satisfaction, patient care, and workflow

·        Promote mission, vision, and values of SCL Health, and abide by service behavior standards.

·        Perform other duties as assigned.

Your experience.

We hire people, not resumes. But we also expect excellence, which is why we require:

·        High School Diploma or equivalent, required

·        Minimum of two (2) years of experience in the healthcare field, required

·        Associateâ™s Degree or higher education, preferred

·        Prior experience in an acute care setting, preferred

Your next move.

Now that you know more about being a Care Management Coordinator on our team we hope youâ™ll join us. At SCL Health youâ™ll reaffirm every day how much you love this work, and why you were called to it in the first place.